FastTrack System Status-
January 10, 2012 4:18 PM Central
3:00PM Had a call from FastTracker Michael Messinger about the total return of SPY for 2011. Since this is the largest of all ETFs and held widely by millions of investors, we thought it was important to resolve the issue.
He noted that other sources had different total return. FastTrack has it as 1.89%. Yahoo lists it as 1.18%. SPDR.COM lists it at 1.99% and 1.86% on two different pages.
FT Computes return from 12/31/10's last trade price to 12/30/11's last trade. Yahoo's calculation basis is undisclosed. SPDR.COM lists calculations based on Market Value and NAV, and the front page NAV return is 1.99%.
SO . . . Who is right
FastTrack used the same closing prices as in the WSJ, and we applied the distributions using 6 digits of precision on the published X-Dates. Should Yahoo or SPDR.COM post an explanation of their calculation, perhaps we can figure out what they did wrong.
SPY is not a small unimportant fund. The widespread careless calculation of returns is shameful. While FastTrack is not yet perfect, we care about our data quality. We will research any discrepancy you report to us, report back to you within 24-hours, and send resulting data fixes to all FastTrackers.
We appreciate the confidence that FastTrackers have placed in us since 1990. Providing quality products, service and correct data is our mission.
FastTrack System Status- January 9, 2012 7:18 PM Central
The data is now available.
FastTrack System Status- January 6, 2012 7:15 PM Central
The data is now available.
FastTrack System Status- January 5, 2012 7:42 PM Central
The data is now available. Alarms went off as a number of leveraged Bull and Bear ETFs BOTH made it into the top and bottom rankings for the day. We verified a sampling of these funds. This usually never happens. Bull and Bear funds are not supposed to move in the same direction even if they are in different sectors. Commodities took it on the chin today. Must have been some strange emotions going through the markets today. Will check the news at home tonight.
7:26 PM We held the start of the process until 7:30PM tonight entering more late arriving distributions . . . data should be released about 7:45 PM
12:45 AM The late funds have reported, and are now available using FTComm Online Integrity Check.
FastTrack System Status- January 4, 2012 7:25 PM Central
The data is available. The following comment added about 10PM. Many funds are missing again. We will run a late night update and post new results when available. We are unsure of the causes of the price delays tonight and last night.
FastTrack System Status- January 3, 2012 8:00 PM Central
The data is now released. More than 200 open end funds are missing prices. Notably in the Profunds family. but including a substantial number of other families. Yahoo and NASDAQ.com do not have prices for the sampling of 10 which we looked up. We will post corrections in the morning. We have posted estimate prices for these funds. Please check the closing price with your broker before making a trading decision on these funds.
For a complete list click here.
Today was stressful. A boat load of folks got new computers, the market was up strongly . . . so . . . the tech support phone rang off the hook. Nothing systematic, or unusual for this time of year. At the same time, all hands were on deck working end of year dividends . . .and to top it off . . .many funds did not report prices tonight. Tomorrow will be a better day.
7:14 PM: More than 100 open end funds were missing their prices tonight. We have delayed the data download.
Several former HLDRS ETFs have been taken over and changed their internal price identifies. BBH, BSCB,PPH,RKH,RTH,SMH,TYW prices have been estimated tonight. Please check the closing price with your broker before making a trading decision on these funds. Corrections will be posted in the morning at about 10:00 AM Central time.
FastTrack System Status-December 30, 2011 7:40 PM Central
The data is now available.
FastTrack System Status-December 29, 2011 7:18PM Central
The data is now available. About 10 fund of various small families appeared to be missing dividends. These should be posted in tomorrow morning's corrections.
FastTrack System Status-December 28, 2011 7:25PM Central
The data is now available. The following tickers, predominantly from Munder and Pimco, appear to be missing late posted dividends. These will be corrected in the morning update.
GABVX,PCRIX,DRSVX,PCRRX,PCRDX,PCRBX,PCRAX,PCRCX,ICMAX,WAGOX,JSCAX,DBPEX,WAIOX,DCPEX,DRFMX,KF,DRPEX,MUXKX,MUXAX,MUXYX,KROO,FBDIX,JMDAX,
FastTrack System Status-December 27, 2011 7:23PM Central
Our data is now available. The Managers family of funds appears to have posted late distributions. We caught up on a great many dividends today, but will be behind again on Friday.
FastTrack System Status-December 24, 2011 9:00 AM Central
Our automated dividends collection process did not produce any additional dividends, and the FT staff has three days off . . . so no hand-entry will be done until Tuesday the 26th.
May you'all have Merry Christmas, peace, joy, and good will to men in this holiday season.
Paul Charbonnet
FastTrack System Status-December 23, 2011 7:20 PM Central
The data is now available. We did not get all the dividends in today. We will post some additional dividends tomorrow morning. Do an FTComm update after 10AM Central Saturday to get these corrections.
FastTrack System Status-December 22, 2011 7:25 PM Central (the date and time were incorrect when originally posted)
The data is now available. Janus funds were among others not posting dividends this evening. These will be available in the morning update.
FastTrack System Status-December 22, 2011 6:00 AM Central
One of our servers misbehaved last night. Fortunately, it did not come online until midnight, and affected no more than about 75 users. Most connections failed and FTComm cycled to the second, fully functional server. Depending on your version of FTComm (the latest is 4.0.15), you may have been caught in several very long downloads.
The solution is to update again, now.
We apologize for any inconvenience. Our overnight tech support queue did not have any messages. Of note, if the queue had filled to the 10 message level, it would have triggered an automated call to an attendant at home.
FastTrack System Status-December 21, 2011 7:22 PM Central
The data is available. A number of Putnam funds, and a few assorted others, posted late dividends which were not included tonight. The 10% or so drop in these funds is a poor market day plus missing dividends. These will be posted as corrections in the morning. Do another FTComm Data Update after about 10:00AM December 22 to get the corrections.
Missing dividends will continue to plague us through the first week of the new year. We get a lot via automatic feeds, but many distributions are hand-entered. We will run behind,m especially when the dividends are posted late in the day.
FastTrack System Status-December 20, 2011 7:15 PM Central
The data is available.
FastTrack System Status-December 19, 2011 7:17 PM Central
The data is available.
FastTrack System Status-December 16, 2011 7:36 PM Central
The data is available. We tested a change to a data preparation program to ensure that it did as expected.
FastTrack System Status-December 15, 2011 7:27 PM Central
The data is available.
FastTrack System Status-December 14, 2011 7:23 PM Central
The data is available. This message did not get updated until 12/15/11 at 9:00AM.
FastTrack System Status-December 13, 2011 7:20 PM Central
The data is available.
FastTrack System Status-December 12, 2011 7:18 PM Central
The data is available.
FastTrack System Status-December 9, 2011 7:30 PM Central
The data is available. Posting of this message was delayed until 8:56PM due to an oversight.
FastTrack System Status-December 8, 2011 7:18 PM Central
The data is now available.
FastTrack System Status-December 7, 2011 7:18 PM Central
The data is now available.
FastTrack System Status-December 6, 2011 7:21 PM Central
The data is now available.
FastTrack System Status-December 5, 2011 7:23 PM Central
The data is now available.
RYVTX,RYVNX,RYCDX,RYIUX,RYIRX,RYIZX . . . Rydex inverse funds appear to have had a reverse split tonight which did not get posted. Thus there are price spikes. We will get the splits in the morning and post changes.
FastTrack System Status-December 2, 2011 7:23 PM Central
The data is now available.
Yesterday's unusual group of ETFIndex at the top of the ranking was largely due to Single Country indexes. This was possibly speculation that the Fed's move to swap dollars for Euros would greatly increase borrowing foreign currencies for buying stock . . . However, this topic is much beyond the realm of this data blog. The data was correct as posted last night.
FastTrack System Status-December1, 2011 7:35 PM Central
The data is now available. A number of ETFIndex issues sorted to the top gainers for the day. We reviewed a couple. We are posting the prices sent to us properly, but this is an unusual grouping at the top. We will investigate further in the morning. There is no cause for alarm, Fund, Stock, and ETF data looks fine.
FastTrack System Status-November 30, 2011 7:21 PM Central
The data is now available
FastTrack System Status-November 29, 2011 7:25 PM Central
The data is now available
FastTrack System Status-November 28, 2011 7:20 PM Central
The data is now available .
FastTrack System Status-November 25, 2011 7:25 PM Central
The data is now available and in good shape with relatively few missing prices. It was a good day.
FastTrack System Status-November 25, 2011 10:30 AM Central
While the market has a half day, FastTrack is closed. However, we will do an evening update at the regular time today.
In Baton Rouge on Black Friday, everyone takes the afternoon off. The Holiday greeting is, "Go Tigers". #1 LSU meets #3 Arkansas today, and every year on this day. In 2007, the #1 ranked LSU Tigers lost a triple overtime 50-48 game to Arkansas, yet went on to win the national championship.
Should LSU make it all the way, they will have played 9 ranked teams, including 4 ranked in the top 5. Baton Rouge is blessed to have these winners in our midst. The winning example and team spirit permeates the community which is a great places to live and work.
FastTrack System Status-November 23, 2011 7:30 PM Central
The data update is available. We took a few extra minutes to review missing prices . . . not that many. Usually lots of prices are missing around holidays.
FastTrack System Status-November 22, 2011 7:21 PM Central
The data update is available.
FastTrack System Status-November 21, 2011 7:18 PM Central
The data update is available.
FastTrack System Status-November 18, 2011 7:25 PM Central
The data update is available.
FastTrack System Status-November 17, 2011 7:30 PM (posted 11/18/11)
The data update is available.
FastTrack System Status-November 16, 2011 7:20 PM
The data update is available.
FastTrack System Status-November 15, 2011 7:47 PM
The data update is available.
FastTrack System Status-November 15, 2011 5:30 PM
All corrections for 11/10 completed. There were recent dividend errors discovered in the Blackrock closed end funds. These have been corrected.
FastTrack System Status-November 14, 2011 7:30 PM (Posted 11/15/11)
We got all the Novenber 11th corrections except for 6 funds. These will be worked in the morning. All resource of FastTrack were devoted to this effort. The data update is ready.
FastTrack System Status-November 14, 2011 10:23 AM
We do not yet have 340 November 11th corrections posted. We are collecting these by hand since it does not appear that corrections from major sources is forthcoming. Corrections will be made over the next few days.
FastTrack System Status-November 11, 2011 7:50 PM
This evening's data does not yet contain the
expected corrections for 11/10/2011 close.
340 open end funds still have FastTrack estimated
prices. We will work these in Monday's corrections.
Our data update will be available about 8:15PM. Prices for 11/11/2011 close are normal.
FastTrack System Status-November 11, 2011 7:00 PM
We are awaiting proper posting and in contact with IDC. The download will be late.
FastTrack System Status-November 11, 2011 4:00 PM
From FastTrack: More on last night's data problems
This is a notice from NASDAQ it was sent as part of an interchange between IDC and NASDAQ. FastTrack is privy to this communication as part of our license with both organizations. Not only were stock and fund values in error last night, indexes were also affected. We will be revising these indexes tonight and Monday. The links below are links below are live from NASDAQ.
From: NASDAQ Novenber 11, 2011 3:30pm
NASDAQ OMX has been asked to restate values for the following index families:
Index Family Date(s) Reason Spreadsheet Link Direxion Indexes Thursday, November 10, 2011 Due to New York Stock Exchange (NYSE) technical issues at the market close, Interactive Data Corporation (IDC) and other third party index calculators have recalculated the closing values for its indexes. Restated IDC-calculated index values
Restated 3rd party-calculated index valuesRussell Indexes Wilshire Indexes CRSP Indexes NASDAQ OMX Global Thursday, November 3, 2011 - Thursday, November 10, 2011 Due to a missed corporate action issue by the third party calculator, NASDAQ OMX® is restating the start-of-day and end-of-day values for two indexes (QWND, QWNX). Restated QWND and QWNX index values Russell Indexes Tuesday, November 1, 2011 - Wednesday, November 9, 2011 Based on vendor requests, NASDAQ OMX is posting a file with end-of-day values for all Russell indexes for the month of November. Russell index values NASDAQ OMX requests that data recipients and market data vendors manually update historical databases to reflect the proper index values.
Please contact NASDAQ OMX Global Data Products at +1 301 978 5307 (Option 4) if you have any questions.
FastTrack System Status-November 11, 2011 2:20 PM
We received this email from Interactive Data Corp.
"Data Services has confirmed with Nasdaq Mutual Fund support, this fund had updated the NAV today for 11/10/2011. Therefore, we will receive yesterday's NAV in tonight's Mutual fund file. Some mutual funds did not price last night due to the NYSE problem.
Interpretation: NASDAQ is going to resend last night's (Nov 10 close) mutual fund corrected data, with tonight's download. FastTrack will post those corrections and the try to determine Monday if further corrections are required. With your evening download tonight you will get all We deeply regret and apologize for these problems. The data services industry (NASDAQ especially) is far too mature and spends far too much money to be having this kind of problem. This lack of attention to detail creates lack of confidence in investors. This service industry needs better leadership.
FastTrack System Status-November 11, 2011 9:17 AM
No status was posted last night. We did not understand how to deal with the problems. The evening crew did notice a lot of discrepancies and were unable to resolved them. We did post an update with many estimated prices. This morning we are uncovering the underlying problems. Here is the original problem http://usequities.nyx.com/nyse/market-status/view/10357 .
The NYSE posted delayed, missing, or incorrect evening prices for many stocks. They claim to have resolved the problem about 7:19 PM Eastern. HOWEVER, the big problem is that the delay caused many mutual funds to miss their 8:00PM deadline for submitting closing prices to NASDAQ for distribution to the world. We are currently working a sample of incorrect prices with
- IDC Corp: The largest service that prices fund portfolios. IDC is scrambling, and uncertain at this time asking us for a list of errors.
- NASDAQ: It is unclear if they are going to post corrections is some form.
- Fund companies: Some do have an "official" price, and we are collecting these by hand. However, even those had incorrect pricing on their web sites. There is some question in our mind as to how official, their official prices actually are given that they depend on IDC.
- Morningstar has picked up some of the "official" prices from the fund companies and has these on line on their website, but, as noted, these are suspect
- Yahoo does not have correct prices for the sample of 10 that we are checking by hand.
This type of problem is problem is difficult for all the parties source to correct since the time has come and gone for normal price postings and corrections. People and systems are all involved in preparing today's data. There may never be satisfactory prices for all funds available.
We will be posting morning corrections for FastTrackers by 10:00AM Central.
Do a regular FTComm Update data, or an FTComm Online Integrity Check. We will also post more corrections later today (obtain with FTCOMM Update data). All corrections will be included in tonight's data download.
More details later. . .
FastTrack System Status-November 9, 2011 7:23 PM Central Time
The data is available.
FastTrack System Status-November 8, 2011 7:19 PM Central Time
The data is available.
FastTrack System Status-November 7, 2011 7:18 PM Central Time
The data is available.
FastTrack System Status-November 4, 2011 7:23 PM Central Time
The data is available.
FastTrack System Status-November 3, 2011 7:19 PM Central Time
The data is available.
FastTrack System Status-November 2, 2011 7:21 PM Central Time
The data is available. This message was posted at 8:46AM November 3rd.
FastTrack System Status-November 1, 2011 7:23 PM Central Time
The data is available.
FastTrack System Status-October 31, 2011 7:25 PM Central Time
The data is available.
FastTrack System Status-October 28, 2011 7:24 PM Central Time
The data is available.
FastTrack System Status-October 28, 2011 5:00PM Central Time
Last night NYSE had a problem. They sent extended trading session prices as if they were 4:00PM closing prices. This DID NOT affect FastTrack. We picked up closing prices BEFORE NYSE made the mistake. It did affect Quotron, Bloomberg, and Yahoo real-time prices which are not "sanity" checked before posting prices.
This notice was posted by the NYSE at about 2:00PM Central time http://www.nyse.com/pdfs/NOTICE_Duplicated_Extended_Session_Prints_on_October_27_2011.pdf
The closing prices posted the evening of 10/27/11 by FastTrack are correct and were correct as of last night's download.
In the morning we usually make hand corrections, download corrections from the exchange and corrections sent by fund companies. However, we did not post corrections this morning as our processes detected far more changes than normal. This set off alarms. It took most of the morning to determine that we, in fact, had the correct prices, and that the erroneous prices should NOT be posted as corrections. We were the first to alert several ETF sponsors of the problem. The subsequent NYSE posting (above) confirmed what we had already uncovered ourselves.
FastTrack System Status-October 27, 2011 7:34 PM Central Time
The data is available.
FastTrack System Status-October 26, 2011 7:18 PM Central Time
The data is available.
Due to vacation schedules this blog may not be updated 10/21/11 though 10/25/11
However, we expect updates to be unaffected and up at regular times.
FastTrack System Status-October 20, 2011 7:18 PM Central Time
The data update is available.
FastTrack System Status-October 19, 2011 7:20 PM Central Time
The data update is available.
FastTrack System Status-October 18, 2011 7:40 PM Central Time
A program that prepares the evening data failed unexpectedly. This will delay tonight's update until about 8:00PM. A programmer is at work on the problem.
This comment will be revised if we miss the 8:00PM expected time.
FastTrack System Status-October 17, 2011 7:25 PM Central Time
A number of Profunds appear to have had a 10 for 1 reverse
split today. These include
UFPSX,UFPIX,UVPIX,UVPSX,WCPIX,WCPSX,UCPSX,UCPIX,USPIX,USPSX.
We will research the actual splits or pricing errors tomorrow
and post corrections in the morning
The data update is available.
FastTrack System Status-October 14, 2011 7:17 PM Central Time
The data update is available.
FastTrack System Status-October 13, 2011 7:25 PM Central Time
The data update is available.
FastTrack System Status-October 12, 2011 7:22 PM Central Time
The data update is available. This notice was not posted until 10/13/11 8:30 due to a procedure error yesterday evening.
FastTrack System Status-October 11, 2011 7:21 PM Central Time
The data update is available. An OLIC will find many changes, but this are mostly categorical data used internally by FT4Web, but not visible to users directly.
FastTrack System Status-October 10, 2011 7:17 PM Central Time
The data update is available.
FastTrack System Status-October 7, 2011 7:26 PM Central Time
The data update is available.
The FT4Web spreadsheet Shares Out field is not yet producing usable data. We will continue working on this fix next week.
FastTrack System Status-October 6, 2011 7:34 PM Central Time
The data update is available.
Server UpdateB problems were resolved today. UpdateA continues working just fine. The problem had no net impact on FastTrackers.
If you do an OLIC tonight you will get an unusual number of changes. Shares Outstanding will be loaded into into the databases by the OLIC and will be visible in the SharesOut spreadsheet column. By itself, the number has little meaning except for perhaps ETFs. We are working toward the computation of Total Asset as a column. We will also have to scale the SharesOut to thousands instead of millions since so many issues (especially ETFs) have a million or fewer shares.
FastTrack System Status-October 5, 2011 11:00 PM Central Time
Server UpdateB seems to have been failing while doing the OLIC for several days. UpdateA is working just fine. We have taken down UpdateB until this issue can be resolve. This should have no impact on your ability to use FTComm normally.
FastTrack System Status-October 5, 2011 7:22 PM Central Time
The data for this evening is now available.
FastTrack System Status-October 4, 2011 7:20 PM Central Time
The data for this evening is now available.
FastTrack System Status-October 3, 2011 7:19 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 28, 2011 7:18 PM Central Time
The data for this evening is now available.
4:00PM We placed a new FTFAMTREE.OCX in the FTComm's upgrade versions. This fixed a problem introduced by a change on 9/22/11. The problem was Families whose name started with a digit instead of an alpha character would not drag/drop properly (and other problems).
FastTrack System Status-September 27, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 26, 2011 XXXXX Central Time
The data became available before 7:30PM, but this notice was not posted until 9/27/11.
FastTrack System Status-September 23, 2011 XXXXX Central Time
The data became available before 7:30PM, but this notice was not posted until 9/25/11.
FastTrack System Status-September 22, 2011 7:18 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 21, 2011 7:22 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 20, 2011 XXXXX Central Time
The data became available before 7:30PM, but this notice was not posted until 9/21/11.
FastTrack System Status-September 19, 2011 7:28 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 16, 2011 7:19 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 15, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 14, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 13, 2011 7:19 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 12, 2011 7:20 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 9, 2011 7:18 PM Central Time
The servers are down at 7:29PM to copy several files missing
from the Upgrade Versions folder.
They will be back up at about 7:34PM
At 7:18PM The data for this evening is now available.
FastTrack System Status-September 8, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 7, 2011 7:22 PM Central Time
The data for this evening is now available.
FastTrack System Status-September 6, 2011 7:22 PM Central Time
The data for this evening is now available. We had a minor
problem with the servers this evening.
If your update or OLIC did not seem to work correctly, please try again.
FastTrack System Status-September2, 2011 7:18 PM Central Time
The data for this evening is now available.
FastTrack System Status-September1, 2011 7:24 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 31, 2011 7:18 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 30, 2011 7:15 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 29, 2011 7:16 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 26, 2011 7:18 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 25, 2011 7:16 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 24, 2011 7:16 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 23, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 22, 2011 7:38 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 19, 2011 7:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 18, 2011 7:16 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 17, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 16, 2011 7:17 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 15, 2011 7:15 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 12, 2011 7:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 11, 2011 7:15 PM Central Time
The data for this evening is now available.
News-August 11, 2011 11:00AM Central Time
A year or so ago NASDAQ gave mutual funds an extra hour (until 7:00PM Central) to report their prices. Consequently, we delayed our data release to 6:30PM Central. This worked because most funds reported early or did not push their reporting time back very far.
Recently, with turmoil in the markets. Many more funds are reporting later. Consequently, we have lately been delaying our release until about 7:20PM Central . . . and this likely is a permanent situation. Having more time is just too tempting for the folks who have to publish open-end fund prices under great pressure.
However, some funds continue to report earlier than 7:00PM Central, and FastTrackers can see a few Yahoo fund prices as early as about 6:00PM. Unfortunately, we are not able to use legally use Yahoo's data, and having a direct real-time connection to NASDAQ (like Yahoo) is out of the question costwise.
We are working on finding a licensable supplementary source to our primary feed from Interactive Data Corp. We are also working on breaking out the ETF and Stocks downloads earlier. We could probably have those out by 6:00PM Eastern . . . however, FastTrackers updating earlier would have to update again later to get the open-end funds. We can perceive many tech support calls about not getting the mutual fund download.
For the moment, FastTrackers should expect not to be able to get any evening download until about 7:20PM Central each evening. We regret the delays.
FastTrack System Status-August 10, 2011 7:20 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 10, 2011 6:59 PM Central Time
Many funds have not yet reported today's price. We hope to be up by 7:30 PM CDT.
FastTrack System Status-August 9, 2011 7:22 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 9, 2011 6:59 PM Central Time
Many funds have not yet reported today's price. We hope to be up by 7:30 PM CDT.
FastTrack System Status-August 8, 2011 7:28 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 8, 2011 6:53 PM Central Time
Many funds have not yet reported today's price. We hope to be up by 7:30 PM CDT.
FastTrack System Status-August 5, 2011 6:40 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 4, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 3, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 2, 2011 6:37 PM Central Time
The data for this evening is now available.
FastTrack System Status-August 1, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 29, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 28, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 27, 2011 6:30 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 26, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 25, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 22, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 21, 2011 8:45 PM Central Time
The data for this evening is now available.
Due to technical issues, the data was not available until 8:45 PM.
FastTrack System Status-July 20, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 19, 2011 6:37 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 19, 2011 10:00AM Central Time
We are operating on backup communications. This has some affect on subscriber updates and installs, but more impact on voice communications. Our phones were down from about 2-hours this morning.
Background
We normally operate via AT&T U-Verse connection through
fiber optic lines. As a backup we have an AT&T DSL. Our phone
service is provided by Vonage via our Internet connection. Our
primary server is at Godaddy in Arizona (it has huge bandwidth).
The AZ server feeds as much as 70% of our data to FastTrack
subscribers. Our in-house, secondary sever feeds about 30% of
our data to subscribers.
We are having to feed the morning updates to GoDaddy via the much slower DSL upload this morning. However our in-house server as this morning corrections available. The AZ server should be online about noon when the upload to it is complete.
FastTrack System Status-July 18, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 15, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 14, 2011 6:30 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 13, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 12, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 11, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 8, 2011 6:40 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 7, 2011 6:41 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 6, 2011 6:37 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 5, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-July 1, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 30, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 29, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 28, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 27, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 24, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 23, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 23, 2011 10:04 AM Central Time
The promised update is now available. Do an OLIC, run charting, then select the Index SubTab, right-click. and select rebuild Index. This will ensure that the original tickers are available to you. We will have to rebuild the IndexFam which will be send with tonight's data download.
8:30AM: Last night NYC-N and CDN-X ticker symbols were changed. This was an editorial judgment mistake. There are no industry standard ticker symbols for indexes. Therefore, the symbol we assign never needs to be changed to match some other source. The indexes will revert to their original tickers about 10:30AM Central today. Do an OLIC to get the changes into your data base.
FastTrack System Status-June 22, 2011 8:50 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 22, 2011 7:58 PM Central Time
We are having in house programming problems. We are uncertain about the time at which we will be up. We remain at the office working on the problem.More later.
FastTrack System Status-June 22, 2011 7:37 AM Central Time
The data for this evening is now available. There was an overnight problem after midnight with our DNS services. This prevented updates/upgrades and web site access from about midnight to 7:30AM Central. Everything is now restored and working normally.
FastTrack System Status-June 21, 2011 6:37 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 20, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 17, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 16, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 16, 2011 1:00 PM Central Time
Last night's fund data had a problem. The C:\ft\FTF61.DAT file expanded to over 200MB instead of being about 104MB. We know what caused the error. The error has been unnoticed by most FastTrackers, as it does not affect FT4Win in anyway. However, users of FastTools noticed the problem.
For most, no fix is needed. Doing an OIC and/or a update will not fix the file size. If this incorrect file size is affecting you, then
- Do an upgrade versions to get the latest FTComm
- Delete C:\FT\FTF61.DAT
- Do a data update. A fresh funds1 database will automatically be installed and updated.
We are working on a version of FTComm that will adjust sizes, and that may be out in a few weeks.
FastTrack System Status-June 15, 2011 6:38 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 14, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 13, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 10, 2011 6:34 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 9, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 8, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 7, 2011 6:36 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 6, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 3, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 2, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-June 1, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 31, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 27, 2011 6:42 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 26, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 25, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 24, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 23, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 20, 2011 6:31 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 19, 2011 6:32 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 18, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 17, 2011 6:34 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 16, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 13, 2011 7:12 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 12, 2011 7:00 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 11, 2011 6:45 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 10, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 9, 2011 6:40 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 6, 2011 6:50 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 5, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 4, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 3, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-May 2, 2011 6:35 PM Central Time
The data for this evening is now available. WPSGX appears to be missing a 10 for 1 split today. We will review in the morning.
FastTrack System Status-April 28, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-April 27, 2011 6:41 PM Central Time
The data for this evening is now available.
FastTrack System Status-April 26, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-April 25, 2011 6:35 PM Central Time
The data for this evening is now available.
FastTrack System Status-April 22, 2011
8:30AM - Overnight there were no surprises. All ran well. All servers remained up. No calls in the support queue overnight. We will be running the morning process today, Good Friday. The office, however, is closed in observance of the market holiday.
Also in the news, several FastTrackers have reported problem saving personal families. If may also be responsible for problems with Amibroker/FastTrack (unconfirmed and untested). We have a cure suggested by FastTrackers Bruce Robinson and tested by Brian Stocks. From a Dos prompt (start button/Run/type CMD), do....
- cd\windows
- cd system32 (this line had a typo before 4/25/11 5:30 PM)
- regsvr32 scrrun.dll
This above will be introduced into FTComm's Upgrade Versions
process, by lunch time today.
More than you ever wanted to know: This problem was
caused by changes in FastTrack's family-handling FTFamRed.DLL
program, followed by erroneous inclusion of the scrrun.dll in
the FTComm Upgrade Versions, then finally the (4/15/11)
correcting removal of the scrrun.dll from C:\FT\FT4Win without
reregistering the Windows-supplied scrrun.dll. Only those who
did an FTComm Upgrade Versions between the evening of
4/15/11-4/19/11 would have experienced these problems.
FastTrack System Status-April 21, 2011
6:33 PM The data for this evening is now available.
5:30PM We will monitor the servers through the Easter holidays. Your message s to tech support at 866-295-0166 will alert us to problems. We do check on the count of support calls over the weekends and look to those to alert us to a potential systematic problem.
3:41PM - Things have been stable for the last three hours.
11:20AM - The main server is down for the next 20-minutes. Download from the secondary server will be slow.
8:00AM - There is no unusual traffic on either server. There are no calls overnight in the tech support queue.
FastTrack System Status-April 20, 2011
11:30PM - No traffic on either server. No tech support calls were received this evening due to the difficulties updating. There may be another surge in the morning, and again Thursday evening. We appreciate your patience.
9:40PM - Both servers are online at full capacity. Limits have been removed.
8:52 - We have limited the number of users on each server to 10. This means, at this time, it will be unreasonably difficult to connect to us. However, those connected are getting reasonable, although slow, service.
8:20PM Central - We are struggling with the long download. We shortcut the process to get the main server up faster, but that was a limited success. Many users did get the updates, but others frustrated with the unusually long downloads, are reinstalling FTComm creating even more overhead. We will continue monitoring the servers till the load slacks.
6:50PM The data for this evening is now available. Tonight is a lengthy download. We are doing an internal reorganize of the funds database. You should expect no changes to the way you use FT4Web.
Our major server will not be online until about 8PM Central time. This will cause significant delays on the download of our secondary server between 7pm and 8PM.
FastTrack System Status-April 19, 2011 7:50 PM Central Time
The data for this evening is now available.
FastTrack System Status-April 18, 2011 6:33 PM Central Time
The data for this evening is now available.
FastTrack System Status-April
15, 2011 6:34 PM Central Time
The data for this evening is now available.
FastTrack SP-DA discrepancy -April 15, 2011 5:00PM
The SP-DA daily prices are adjusted using historical the dividend amounts paid in the same quarter last year. At the end of the quarter (well... about 2 weeks into the next quarter), the back history of SP-DA is revised (by S&P and IDC (our source)) to reflect the actual dividends paid last quarter.
What happened last night is that last quarter's historical adjustment occurred yesterday at the market close . . . so last night's price from IDC was an adjusted price. We received our notice of the adjustment about lunch time today. So we didn't download the adjusted history until after the today's morning process. Therefore, the FT database showed single adjusted price merged with the unadjusted historical prices.
This caused the apparent incorrect one-day change. The Prior history was too low. Corporate profits have been above last year and the dividends have been higher as well. The FT chart below shows that The red Vanguard VFINX has outperformed green SP-DA for the past 4-months. VFINX posts the real dividends as received making it a more accurate representation the S&P 500 than the SP-DA. What you should see after tonight's data update is that the SP-DA's recent 3-4 months of daily prices will be adjusted to about the same to a little better performance than VFINX.
The 4-month uptrend in the R chart should smooth out. You'll note the sharp one-day drop in VFINX/SP-DA relative strength due to last night's posting of an adjusted price bringing SP-DA back to parity with VFINX.
We don't like this kind data back adjusting, but it is standard for the industry. if you want to have the best and fairest representation of dividend-adjusted data, use quality index funds INSTEAD of the back-adjusted indexes published by S&P and other industry sources.
We just want you to know that we care very much about the quality of the data we serve you. We appreciate the sharp-eyed FastTrackers who brought this one-day discrepancy to our attention. Thank you.
-Paul Charbonnet, Founding Partner
FastTrack System Status-February 23, 2011 6:41 PM Central time