The evening update for September 3rd is now available.
The evening update for September 2nd is now available.
The evening update for September 1st is now available.
The evening update for August 31st is now available.
The evening update for August 30th is now available.
The evening update for August 27th is now available.
The evening update for August 26th is now available.
The evening update for August 25th is now available.
The evening update for August 24th is now available.
The evening update for August 23rd is now available.
The evening update for August 20th is now available.
The evening update for August 19th is now available.
The evening update for August 18th is now available.
The evening update for August 17th is now available.
The evening update for August 16th is now available.
The evening update for August 13th is now available.
The evening update for August 12th is now available.
The evening update for August 11th is now available.
The evening update for August 10th is now available.
The evening update for August 9th is now available.
The evening update for August 6th is now available.
The evening update for August 5th is now available.
The evening update for August 4th is now available.
Thursday August 5th - 11:30AM
About 50 open end funds, mainly smaller funds, were missing from last night's
closing price download. Also, their prices are not available though Yahoo or
NASDAQ this morning. These included some funds from Direxion, Kinetic, First
American, Buffalo, Hatteras, Leuthold, Intrepid, Jacob, Vice, Alpine, and
others.
For most of these last night, we sent evaluated prices. This morning we began
hand gathering. Some corrections made it into the morning server reboot and can
be corrected now by doing another FTComm Update. The remainder will be worked
and we will put up a second set of changes. These will be available after 3:00PM
Eastern time through another FTComm Update.
While missing prices are common, it is rare that so many families are involved.
Most mornings we have to call 1-3 companies to gather several fund prices from
each. Today it is more like 12-15 companies some with only one fund.
We appreciate your patience.
The evening update for August 3rd is now available
The evening update for August 2nd is now available
The evening update for July 30th is now available
The evening update for July 29th is now available
The evening update for July 28th is now available
The evening update for July 27th is now available
The evening update for July 26th is now available
The evening update for July 23rd is now available
The evening update for July 22nd is now available
The evening update for July 21st is now available
The evening update for July 20th is now available
The evening update for July 19th is now available
The evening update for July 16th is now available
The evening update for July 15th will be late due to our first run of quality checks for each database. We are rerunning and checking all databases before releasing. Data will be available at an estimated time of 7-8 PM Central time.
The evening update for July 14th will be late due to discrepancies with our databases. We are doing quality checks on all data before releasing. Data will be available at an estimated time of 7-8 PM Central time.
The evening update for July 13th is now available
The evening update for July 12th is now available
The evening update for July 9th is now available
The evening update for July 9th will be late this evening due to a power loss in our area, estimated time will be around 7:00PM central time.
The evening update for July 8th is now available
The evening update for July 7th is now available
The evening update for July 6th is now available
The evening update for July 2nd is now available
The evening update for July 1st is now available
The evening update for June 30th is now available
The evening update for June 29th is now available
The evening update for June 28th is now available
The evening update for June 25th is now available
The evening update for June 24th is now available
The evening update for June 23rd is now available
The evening update for June 22nd is now available
The evening update for June 21st is now available
The evening update for June 18th is now available
The evening update for June 17th is now available
The evening update for June 16th is now available
The evening update for June 15th is now available
The evening update for June 14th is now available
The evening update for June 11th is now available
The evening update for June 10th is now available
The evening update for June 9th is now available
The evening update for June 8th is now available. Posting of this message was delayed until 7:45 AM June 9th.
The evening update for June 7th is now available
The evening update for June 4th is now available
The evening update for June 3rd is now available
The evening update for June 2nd is now available
7:00PM Central: We are collecting data from a secondary source. Our primary feed seems to have failed us. This takes longer. We anticipate having data up tonight by 9:30PM Eastern time. We regret the inconvenience and will post further status this evening and tomorrow regarding these delays.
9:00PM Central. We continue working to gather corrections.
10:pm Central. We are quitting for the evening. Error in funds that got us upset appears to be pricing problems surrounding the change of Former VK/MS Funds to Invesco Funds. We will look at this again in the morning.
We have made a substantial number of data changes over the Memorial Day weekend. The changes affected all kinds of funds, ETFs, and stocks. Historical and current changes were made. This combined with end of month dividends will produce a substantial number of which will automatically be sent to all users Monday night, or which users can obtain immediately with an Online Integrity Check.
To put this into perspective, we changed 0.0002% our prices with the remainder of changes due to end of day dividends and additions for historical data.
The evening update for May 28th is now available
The evening update for May 27th is now available
The evening update for May 26th is now available
The evening update for May 25th is now available
The evening update for May 24th is now available
The evening update for May 21st is now available
7:55PM Central Time We reran the evening process to incorporate more repairs to the 5/17 data, money markets, and to capture some late arriving prices. Do an OLIC (FTComm Online Integrity Check) to get these changes if you have already downloaded. If your don't OLIC, then the changes will be sent tomorrow with the regular data download.
6:20PM The evening update for May 20th is now available. Money market funds are showing a dip on May 17th. A online integrity check later on this evening will fix this. We are sorry
the inconvenience.
There have been a number of repairs to the 5/17 data for ETFs and some Indexes.
It may take an integrity check tonight to you to see these repairs.
The evening update for May 19th is now available. Currently we are aware of some data discrepancies on May 17th for some particular symbols. We are working hard to solve this issue. Fixes for these particular symbols should be completed for tomorrow.
The evening update for May 18th is now available
The evening update for May 17th is now available
The evening update for May 14th is now available
The evening update for May 13th is now available
The evening update for May 12th is now available
The evening update for May 12th will be available closser to 7PM central time.We are sorry the inconvenience.
The evening update for May 11th is now available
The evening update for May 10th is now available
The evening update for May 7th is now available
We have completed the update process, and are testing the results. Servers should be up by 8:00PM. In our initial run, a great many funds prices were missing. We reran the processes twice at 30-minute intervals. The second run was very productive. We regret the delays of the yesterday and today. These have been beyond our control. We appreciate your patience.
Status- May 8, 2010
There are still prices from May 5th, that we have not yet corrected. We
continue reviewing and correcting by hand.
Status-May 5, 2010 9:30 PM Central time
The stocks and fund databases appear to be in decent shape. The servers are
up and awaiting your data update. We will have some corrections tomorrow. Use
FTComm to do an Online Integrity Check.
Status-May 5, 2010 6:40 PM Central time
There is a problem originating with the NYSE which has delayed fund and index
closing price computations. For details see
http://traderupdates.nyse.com/?sa_campaign=/internal_ads/callouts/traderupdates
We will attempt the update process again at 9:30PM Central time. We regret the inconvenience. All data sources we have checked are affected. Note: While the NYSE lists the delay as "resolved", the fund companies, and index makers have to recycle their processes with the fresh data, before we get the feed.
We will post the best data we have tonight, and then revise it during the day tomorrow. We do this everyday but usually with only a few missing prices.
The evening update for May 4th is now available.
10:05 There is a problem in the database which affects FastTools users. We have corrected our error. Do an Online Integrity Check using FTComm. This problems is not bothering FT4Web or other programs which use our published program interface.
The evening update for May 3rd is now available
The evening update for April 30th is now available
The evening update for April 29th is now available
The evening update for April 28th is now available
The evening update for April 27th is now available
The evening update for April 26th is now available
The evening update for April 23rd is now available.
April 26, 2010 10:30AM
We experienced server problems over the weekend. The problem was due to inadequate testing and supervision of software code changes on Friday. I regret the problem, and take full responsibility for the issues.
Since last November most FastTrackers have noticed 2-3 times when they have been unable to get updates. It has not been a big problem, but, for me, failure rate has been, and still is, unacceptable. Please accept my apology. We continue work in this area.
Paul
The evening update for April 22nd is now available
The evening update for April 21st is now available
The evening update for April 20th is now available
The evening update for April 19th is now available
The evening update for April 16th is now available
The evening update for April 15th is now available
The evening update for April 14th is now available
The evening update for April 13th is now available
The evening update for April 12th is now available
The evening update for April 9th is now available
The redundant systems are fully functional tonight. There should be no interruption of service over the weekend. We appreciate your patience.
Our servers have been erratic this evening. Our AT&T connection is down, likely a hardware failure in the T1 router. This will be fixed by update time tomorrow with an overnight delivery of a new AT&T device.
The GoDaddy Arizona-based server is experiencing intermittent failures due to software problems in new server code. This is our programming failure.
Our redundancy has failed us tonight. The last time was during hurricane Gustave when we were not able to connect to the Arizona server by internet nor to an employee evacuated to the San Antonio via phone due to service outages throughout the Baton Rouge area.
We regret the inconvenience and are monitoring the situation closely through 1:00 AM Friday morning. The service will be restarted at 6:00AM if it fails overnight.
The evening update for April 8th is now available.
The evening update for April 7th is now available.
The evening update for April 6th is now available.
The evening update for April 5th is now available.
The evening update for April 1st is now available.
The evening update for March 31st is now available.
The evening update for March 30th is now available.
The evening update for March 29th is now available.
The evening update for March 26th is now available.
The evening update for March 25th is now available.
The evening update for March 24th is now available.
The evening update for March 23rd is now available.
The evening update for March 22nd is now available.
The evening update for March 19th is now available.
The evening update for March 18th is now available.
The evening update for March 17th is now available.
The evening update for March 16th is now available.
The evening update for March 15th is now available.
The evening update for March 12th is now available.
The evening update for March 11th is now available.
The evening update for March 10th is now available.
The evening update for March 9th is now available.
The evening update for March 8th is now available.
The evening update for March 5th is now available.
The evening update for March 4th is now available.
The evening update for March 3rd is now available.
The evening update for March 2nd is now available.
The evening update for March 1st is now available.
The evening update for February 26th are now available.
The evening update for February 25th are now available.
The evening update for February 24th are now available.
The evening update for February 23rd are now available.
The evening update for February 22nd are now available.
The evening update for February 19th are now available.
The evening update for February 18th are now available.
The revisions for February 17th are now available.
The revisions for February 16th are now available.
An Online Integrity Check using FTComm seems to be fixing all corrupted database problems. Try the OLIC even if it failed over the weekend. That problem is resolved.
If OLIC does not work for you, please call 866-295-0166 x 2 for assistance.
Status-February 15, 2010, Monday, 2:40PM PM Central time
We are doing server maintenance over this market holiday, and this has caused some users to get corrupt data error messages.
This was our mistake. To fix this problem, please use FTComm do an Online Integrity Check. If this fails to solve the problem, then please use FTComm to install new databases. If you subscribe to FastTrack's mutual funds services then you should download
- Indexes Database
- Funds Database
- Funds Pro Database
- ETF DataBase
If you subscribe to stocks, please install the
- Indexes Database.
- Stocks1 Database
- Stocks2 Database
We regret the inconvenience, and appreciate your patience. We will reopen for regular technical support Tuesday at 9:00AM Central.
The revisions for February 13th are now available.
The evening update for February 12th is now available.
The evening update for February 11th is now available.
The evening update for February 10th is now available.
The evening update for February 9th is now available.
The evening update for February 8th is now available.
The Sentiment data (breadth, New Highs, Up Volume, etc.) has been revised and posted to the online update. FTcomm 'Data Update" or "Online Integrity Check" will fix the data. The data was not available from Dow Jones at our regular update time (about 7PM) on Friday.
The evening update for February 4th is now available. During our downloads the Nasdsaq advance, decline , new highs ,and new lows did not provide a price for the this evening. They will appear as no change in price from the previous day. We are working through the weekend to correct the problem.
The evening update for February 4th is now available.
The evening update for February 3rd is now available.
The evening update for February 2nd is now available.
The evening update for February 1st is now available.
The evening update for January 29th is now available.
The evening update for January 28th is now available.
The evening update for January 27th is now available.
The evening update for January 26th is now available.
The evening update for January 25th is now available.
The evening update for January 22nd is now available.
The evening update for January 21st is now available.
The evening update for January 20th is now available.
The evening update for January 19th is now available.
The evening update for January 15th is now available.
The evening update for January 14th is now available.
The evening update for January 13th is now available.
The evening update for January 12th is now available.
The evening update for January 11th is now available.
To get corrections, please do an FTComm "Data Update" this morning, the 12th. Most mornings corrections are available about 10:30AM Central time. All failed range prices will have been be checked and corrected. It is not necessary to do an Online Integrity Check to get these corrections (takes much longer than a Data Update). Those who do not do this additional update will receive corrections in tonight's download.
10:30A more detail . . .We get the same downloads as most providers, for example, Yahoo. As you can see, the ICLLX for last night is in error in the list of prices at the bottom-right-center. 11.29 was the price fed data providers last night. At the top right, Yahoo provides the corrected "real-time" price of 10.64. This matches the price you will get from us in the morning Data Update. Over the years there have been major consolidations in ranks of data providers. We use Interactive Data Corp, the giant of the industry, who has over the years absorbed a number of other data vendor. |
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Also this morning the 12th, the NASDAQ site (the original collection source of all mutual fund prices) shows a major problem in the ICLLX prices showing last night at more than 10 x the correct price. Also, the chart is missing adjustment for the 12/17/09 dividend. In SummaryPrice quality is important: 60% of FT revenue goes to the preparation of data from the best available sources and the hand work we must do in-house for further correction.
It is surprising that, over the 20-years we have been in business, that, other than FastTrack, quality mutual fund prices remain elusive. |
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The evening update for January 11th will be late. Please expect the data update at 8:00 to 8:30 PM Central time.
The evening update for January 8th is now available.
The evening update for January 7th is now available.
The evening update for January 6th is now available.
The evening update for January 5th is now available.
The evening update for January 4th is now available.